Privacy policy

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Privacy policy

Effective Date: 10/10/2025

Raptbot Technologies Private Limited ("Company," "We," "Us," or "Our") is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This privacy policy describes how we collect, use, disclose, and safeguard your information when you visit Our Website (www.raptbot.com) or use our services.

By accessing or using Our website and services, You agree to the terms of this privacy policy.

1. Interpretation and definitions

Interpretation

Words with initial capital letters are defined under the following conditions. These definitions apply equally to singular and plural forms.

Definitions

For the purposes of this privacy policy:

Account means a unique account created for you to access our service or parts of it.

Affiliate refers to any entity controlled by, controlling, or under common control with the company.

Company refers to Raptbot Technologies Private Limited, registered at C 22 Maha Laxmi Nagar, Malviya Nagar, D-Block Jaipur, Rajasthan 302017.

Cookies are small files placed on Your Device to store browsing details, preferences, or session data.

Country refers to India.

Device means any device capable of accessing the Service, such as a computer, smartphone, or tablet.

Personal data refers to any information that can directly or indirectly identify an individual.

Service means the Website and IT services operated by Raptbot Technologies Private Limited

Service provider means any third party who processes data on behalf of the Company, such as hosting or analytics providers.

Usage data refers to automatically collected data generated by the service, such as pages visited, duration, and technical identifiers.

Website refers to www.raptbot.com.

You refers to the individual using Our Service, or the company/legal entity represented by such individual.

2. Information we collect

We may collect different types of information to provide and improve our service:

Personal data

When interacting with our service, You may provide Us with personally identifiable information, including:

  • Name
  • Email address
  • Phone number
  • Company name and role
  • Billing and payment details (if applicable)

Usage data

Collected automatically when you use the website. This may include:

  • IP address of your device
  • Browser type and version
  • Operating system and device type
  • Pages visited, time spent, navigation patterns
  • Unique identifiers and diagnostic information

Tracking technologies & cookies

We use cookies, beacons, tags, and scripts to:

  • Improve user experience
  • Store preferences
  • Monitor analytics and performance
  • Deliver relevant content and marketing

You may disable cookies via your browser settings, but certain features may not work properly.

3. How we use your data

The company may use personal data for the following purposes:

  • To deliver and maintain the Service (including monitoring site performance).
  • To manage accounts and access for registered users.
  • To communicate with you about updates, security alerts, or service-related information.
  • To provide customer support and resolve issues.
  • To improve and personalize services, based on user behavior and feedback.
  • For marketing and promotions, including sending you offers about new features, services, or events (with the option to opt-out).
  • For analytics to understand usage trends and optimize performance.
  • For legal compliance, including obligations under applicable laws and regulations.
  • For business transfers, such as mergers, acquisitions, or restructuring.

4. Sharing of information

We may share your information:

  • With service providers assisting in operations, analytics, hosting, or communications.
  • With business partners for joint services or promotions.
  • In case of business transactions like mergers or acquisitions.
  • To comply with legal obligations or protect Our rights, safety, or property.

We do not sell personal data to third parties.

5. Data retention

We retain Personal Data only as long as necessary for the purposes described in this Policy, or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.

6. Data security

We implement technical, organizational, and administrative measures to safeguard your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or storage system is 100% secure.

7. Your privacy rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (for marketing communications).
  • Request data portability.

You may exercise these rights by contacting Us (see Section 10).

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Please review their privacy policies separately.

9. Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in technology, law, or business operations. Updates will be posted on this page with a revised "Effective Date."

10. Contact us

If You have any questions about this privacy policy or how We handle Your data, please contact Us at:

📧 Email: consulting@raptbot.com

🌐 Website: www.raptbot.com

📍 Address: C 22 Maha Laxmi Nagar, Malviya Nagar, D-Block Jaipur, Rajasthan 302017

📞 Phone: +91 9001378790

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